Case Study: American Association of Pediatrics

“We are more efficient with completing tasks and providing updates for our projects.”

Charlette Nunnery, Project Manager

 

Founded in 1929, the American Academy of Pediatrics is committed to the optimal physical, mental, and social health and well-being for all infants, children, adolescents, and young adults. Today, over 60,000 pediatricians belong to the AAP, which produces practice guidelines (including the immunization schedules used by schools), community initiatives, research, and the world's largest pediatric publishing program.

 

1. What needs were you trying to solve when you brought in PBworks?

We wanted a more robust resource for our members to utilize and more flexibility with ways to use it. For example, we want to post video procedures to help residents learn. As well as a more professional look and feel to the wiki.

 

2. How were you meeting those needs prior to bringing in PBworks?

We have our PediaLink website, however it was not built to host and stream video. Also, we provide content to users, but we don't allow them to post content due to our policy and procedures as the AAP.

 

3. What other solutions did you consider?

We actually did not consider other solutions. We used the free wiki for about 2 years and saw that many residents and others used it a lot. So, we wanted to enhance it since they were already familiar with it.

 

4. How did you roll out PBworks to your team?

Schedule several trainings with PBworks to introduce the tool to the team.

 

5. How did the PBworks team help you configure PBworks to meet your team's specific needs?

We are still in the process, but so far so good. PBworks has worked with our Technical Services Manager to help us implement Single Sign On for our users.

 

6. How has PBworks changed the way your team works?

We are more efficient with completing tasks and providing updates for our projects. We will know the full scope of change come September when we introduce the enhanced wiki to our users.

 

7. How do you feel about PBworks after rolling it out to your organization?

We feel great about PBworks. We have not had any major issues.

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