PBworks Enterprise Security

PBworks Security

PBworks utilizes some of the most advanced technology for Internet security available today. When you access our site using a supported browser such as Internet Explorer or Firefox, Secure Socket Layer (SSL) technology protects your information using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to authorized users. Your data will be completely inaccessible to anyone else.

PBworks provides each user in your organization with a unique user name and password that must be entered to access your workspace or network. PBworks does not use "cookies" to store other confidential user and session information, but instead implements more advanced security methods based on dynamic data and encoded session IDs.

World-class "defense-in-depth" security is included in every business workspace from PBworks, including physical security, encryption, user authentication, and application security:

Physical Security

  • SAS 70 Type II Audit-certified datacenter
  • 24/7 guarded facility with video monitoring
  • Physical access is limited to a subset of trusted employees, and requires photo ID
  • Dedicated servers
  • Redundant power connections with UPS and generator backup
  • Multiple redundant network connections

Network Security

  • IP whitelisting and blacklisting available to paid business customers; provides additional control over who can access your data
  • Industry leading firewall and intrusion detection systems
  • Encryption is used for all traffic on paid products (except Public Edition) and across the PBworks administrative network

Policies and Procedures

  • 24/7 monitoring and escalation
  • All users are verified by email before they can begin using PBworks
  • By policy, employees are prohibited from accessing private data
  • All employees go through a detailed background check before starting work
  • PBworks claims no ownership of your data

To report a security vulnerability

If you think you've found a vulnerability in the PBworks security, please send an email to security@pbworks.com. Your email will be reviewed promptly and you should receive a response within 24 hours.

If you are a PBworks customer and have further questions about your data's security, contact support@pbworks.com.